Do we need to make a deposit to book your catering services?
We require a deposit of $350.00 plus 25% of any equipment rental for events. We also require a signed estimate and/or contract. We prefer NOT to handle money off-site – full payment or a credit card is required prior to your event, or a 10% service charge will be added to the total. We accept Visa, Discover, MasterCard, and American Express. A late charge of 2% per month will apply on all past due invoices.
When will our final guaranteed attendance be due?
A final guarantee of attendance is required four (4) business days in advance of the function.
Are taxes and service gratuity included in your prices?
All food charges are subject to 6% sales tax unless an exemption form is provided in advance. Gratuity rates vary, based upon the menu selected & the size of your group. This information can be found within the Additional Information of each menu header page on the website.
Will you provide service staff to stay on-site, will you just provide delivery & setup, or can we pick-up our food?
We can do all of the above with our catering services, based on your needs & budget.
Can you accommodate guests with special dietary needs?
We absolutely can, but in order for us to provide the special foods for these guests, we will need to be notified in advance. Please communicate to us their specific needs – the more specific, the better. Pricing may vary, based on the products required to meet the dietary restriction(s).
Do you offer special rates for children?
Yes, there will be a 25% discount for children 6 to 12 years of age. There is no charge for children 5 and under, however, we need a count of how many children will be attending and their ages. These discounts apply for when children will be eating from the same buffet as the rest of the guests. Special plated meals for children (such as chicken fingers & fries) will be charged at $9.95 per meal.
If at the end of our event there is leftover food, are we allowed to take it with us?
In compliance with standards set by the Board of Health, prepared leftover food is disposed of properly. This eliminates the concern of food-borne illness caused by improperly stored or transported food.
Will you take the trash with you at the end of our event?
Since our vehicles transport food, we will not utilize them to transport trash. In most cases, trash removal is the responsibility of the venue, and in other cases it is the responsibility of the group contracting the venue space. Please check with the venue to insure that they will have an adequate number of trash/recycling/composting receptacles available.
Does it cost more to have food catered for smaller groups?
All prices are quoted for 25 or more guests. We do have a surcharge structure for small groups under 25 guests. A $2.00 surcharge per guest will be added for groups of 15 to 24 guests. A $3.00 surcharge per guest will be added for groups 14 or less. Higher gratuity rates also apply for smaller groups.
Are we allowed to setup a bar, and can you provide a bartender for us?
If you are renting a venue, please check with them for their alcohol policies. In most cases, it is your responsibility to supply all of the alcoholic beverages. Hoag’s Catering can provide certified bartenders, supplies & mixers if you so choose. Bartenders will be billed at the rate of $75.00/hr for the first bartender & $35/hr for the second bartender, with a minimum of four hours per event. This billable time also includes any setup, teardown, or travel time.
Available mixers include – soda (regular & diet), tonic, club soda, orange juice, cranberry juice, pineapple juice, ginger ale, ice, fruit garnishes, beverage napkins & disposable cups or glassware can be provided. Customized supply packages can be designed to suit your needs & budget. If you are supplying your own alcohol, we are not permitted to transport it for you, or store it at our facility. We can provide keg refrigerators to keep keg beer cool.
We are required to abide by the regulations of the Commonwealth of Pennsylvania. Therefore, we will not serve persons under the age of 21 or persons appearing to be visibly intoxicated. We reserve the right (regardless of the extent of the services in which we are providing) to close a bar, or deal with intoxicated or underage guests to the fullest extent.
Bar supplies & mixers are priced as follows:
With disposable service $5.50 per guest (4 hours)
With glass service $7.50 per guest (4 hours)
Please add .50 per person for each additional hour
Can we reserve just the service attendants & bartenders from you, and provide our own food for our event?
Our service staff is only available for events in which we handle the catering at. We do not contract out staff.