Do we need to make a deposit to book a wedding?
In order to guarantee the availability of our catering services, we require a deposit of $1000.00 which must be received within 7 days of the confirmation. The deposit will be deducted from your final bill.
Is there a payment plan available so that I can pay off my wedding?
A 50% payment based on the estimate will be due 30 days prior to your wedding. The remaining balance is due the Wednesday before your wedding. There will be a 10% penalty for the full amount of the invoice if your final payment is not made the day of your wedding. A late charge of 2% per month will apply on all past due invoices.
What if I need to cancel?
Please see our current cancellation policies within the contract.
Do you offer wedding packages?
We offer several wedding packages. They include your selection of table linen & napkins from our in-stock catalog, hors d’oeuvres, dinner service, china or disposable service options & waitstaff.
What if we do not want to use a wedding package, can we order off of your normal menus?
Please be aware that each style of service has its differences. Wedding packages are designed to make your lives easier & include all the extras that are not necessarily on paper that we will provide for you. These extras include things like consultations & thorough communications with our event planning team, menu tastings, floorplan designs of the event space, five hours of service staff, increased staffing levels, advanced setup times (if permitted by the venue), additional tables & linen, etc. Our normal menus do not include those items & are intended for a maximum of 3 hours of service staff, with limited setup times. Additional labor & hardware rates may apply for non-package weddings as required/estimated. Please keep in mind that this is not meant to deter you from setting your own level of expectations of services, but rather to make you aware upfront of the differences between the two & what is included.
Do you offer any discounts?
We do have several discounts & incentives available for guests who select one of our wedding packages.
Do you offer tastings, and what can we taste?
Tastings are complimentary for confirmed wedding package business. The complimentary tastings include the following parameters:
- Up to 4 hors d’oeuvres
- Up to 2 entrees
- Up to 2 side dishes
- Additional items may be tasted at cost.
Non-wedding package business, or prospective business is billed at $25 per couple per couple.
When will our final guaranteed attendance be due?
A final guarantee of attendance is required 4 business day in advance of the function.
Are taxes and service gratuity included in your prices?
All food charges are subject to 6% sales tax unless an exemption form is provided in advance. An 18% gratuity is added to buffet style events & a 20% gratuity for plated/sit-down meals – unless otherwise quoted.
How is alcohol handled for my wedding?
We proudly offer a wide array of bar services for off-site events.
Do we need to provide place cards for our guests?
Place cards are the responsibility of the group & are required for all “plated” events & are highly recommended for all weddings. Place cards for “plated” events must be supplied for each guest, indicating each guest’s entree choice & the table they are to be seated at. We do have simple table numbers & stands if you would like to utilize them at no additional charge. Additional costs may occur if we must prepare more food in order to service a group without placecards, or if additional seating is needed for open seating events.
Can you accommodate guests with special dietary needs?
We absolutely can, but in order for us to provide the special foods for these guests, we will need to be notified in advance. Please communicate to us their specific needs – the more specific, the better. Pricing may vary, based on the products required to meet the dietary restriction(s).
Do you offer special rates for children?
Yes, there will be a 25% discount for children 6 to 12 years of age. There is no charge for children 5 and under, however, we need a count of how many children will be attending and their ages. These discounts apply for when children will be eating from the same buffet as the rest of the guests. Special plated meals for children (such as chicken fingers & fries) will be charged at $9.95 per meal. Higher rates may apply for other choices of kid food.
If at the end of our event there is leftover food, are we allowed to take it with us?
In compliance with standards set by the Board of Health, prepared leftover food is disposed of properly. This eliminates the concern of food-borne illness caused by improperly stored or transported food. The exception to this rule is your wedding cake.