Do we need to make a deposit to book a wedding?
In order to guarantee the availability of a requested banquet room, and/or our catering services, we require a deposit of $1000.00 which must be received within 7 days of the confirmation. The deposit will be deducted from your final bill.
Is there a payment available so that I can pay off my wedding?
A 50% payment based on the estimate will be due 21 days prior to your wedding. An additional payment of 25% will be due 2 week’s prior to your wedding. The remaining balance is due by the day of your wedding. There will be a 10% penalty for the full amount of the invoice if your final payment is not made the day of your wedding. A late charge of 2% per month will apply on all past due invoices.
What if I need to cancel?
Please see our current cancellation policies within the contract.
Do you offer wedding packages?
We offer several wedding packages intended for off-site or for at Celebration Hall. They include your selection of table linen & napkins from our in-stock catalog, hors d’oeuvres, dinner service, china or disposable service options & waitstaff. Tables & chairs are included at Celebration Hall.
What if we do not want to use a wedding package, can we order off of your normal menus?
Please be aware that each style of service has its differences. Wedding packages are designed to make your lives easier & include all the extras that are not necessarily on paper that we will provide for you. These extras include things like consultations & thorough communications with our event planning team, menu tastings, floorplan designs of the event space, five hours of service staff, increased staffing levels, advanced setup times (if permitted by the venue), additional tables & linen, etc. Our normal menus do not include those items & are intended for a maximum of 3 hours of service staff, with limited setup times. Additional labor & hardware rates may apply for non-package weddings as required/estimated. Please keep in mind that this is not meant to deter you from setting your own level of expectations of services, but rather to make you aware upfront of the differences between the two & what is included.
Do you offer any discounts?
We do have several discounts & incentives available for guests who select one of our wedding packages.
Do you offer tastings, and what can we taste?
Tastings are complimentary for confirmed wedding package business. The complimentary tastings include the following parameters:
- Up to 4 hors d’oeuvres
- Up to 2 entrees
- Up to 2 side dishes
- Additional items may be tasted at cost.
Non-wedding package business, or prospective business is billed at $25 per couple per couple.
How long do we get the reception room for at Celebration Hall?
Weddings include a 5 hour time frame from the time that guests arrive. If you would like to reserve the room for a longer period of time, a rate of $125 per hour will apply. Additional labor/staffing rates may apply. The same time frame (in most cases) applies to off-site weddings as well.
Can we have our ceremony at Celebration Hall too?
We handle these requests on a one-to-one basis. Ceremonies are billed at an additional rental & per person rate.
When will our final guaranteed attendance be due?
A final guarantee of attendance is required 96 hours in advance of the function. At this point, our event team will design a floorplan for you to make your final guest seating arrangements. Please understand that we do reserve the right to decrease the size of event space (within reason) when events requiring larger spaces in the initial planning stages, ultimately downsize their requirements because of lower attendance.
Are taxes and service gratuity included in your prices?
All food charges are subject to 6% sales tax unless an exemption form is provided in advance. An 18% gratuity is added to buffet style events & a 20% gratuity for plated/sit-down meals at Celebration Hall – unless otherwise quoted.
Are we allowed to decorate the event room at Celebration Hall?
Room decorating is your responsibility & must be coordinated in advance with facility management. No rice, birdseed, or confetti is allowed inside the building. Please let us know if you intend to put anything on the walls. If you need to use tape it must be a painter’s tape or stick tac! Please advise us of your plans ahead of time. You are responsible for the prompt removal of all decorations. Special arrangements for guests who have selected a Wedding Package may be made for the day prior for setup/decor.
Can we bring our own food or alcohol to Celebration Hall?
We prepare all of our own food on premise, have local business partnerships with food providers & have a fully stocked bar. No food or liquor may be brought onto or taken off premise at anytime. Exceptions may be made for some other special dishes as approved by facility management.
How is alcohol handled for my wedding?
We proudly offer a wide array of bar services for events at Celebration Hall & for off-site events. Celebration Hall does have a liquor license, so all alcohol at our banquet facility must be procured through us. Bringing your own alcohol is not permitted at Celebration Hall (inside or outside of the property).
Can we hire a DJ or band to play at Celebration Hall?
All details of entertainment, music, etc., must be made known in advance and must be pre-approved by management. All entertainment must provide us a certificate of insurance listing Hoag’s Catering as additionally insured. We will also need the name and phone number of this business or person. No musical group or DJ may be booked for later than 11:00pm without the management’s written permission.
Does Celebration Hall provide a private bridal room?
A separate room for the bridal party may be rented, based on our availability. Non-food service rental rates apply for the space.
Do we need to provide placecards for our guests?
Place cards are the responsibility of the group & are required for all “plated” events & are highly recommended for all weddings. Place cards for “plated” events must be supplied for each guest, indicating each guest’s entree choice & the table they are to be seated at. We do have simple table numbers & stands if you would like to utilize them at no additional charge. Additional costs may occur if we must prepare more food in order to service a group without placecards, or if additional seating is needed for open seating events.
Do you have free parking?
Yes, we do have free off-street parking at Celebration Hall.
Does Celebration Hall have handicap facilities?
If you have handicapped guests, keep in mind Celebration Hall is equipped with handicap facilities, such as special parking areas, ramps, an elevator & handicapped accessible bathrooms.
What if one of my guests damages something at Celebration Hall? Am I responsible to pay for this?
As the host or hostess of the group, you will be responsible for any & all damages to the building, equipment & fixtures due to the activities of your guests or sub-contractors. Any charges for damages will become payable within ten (10) days from determining the replacement or repair costs. We reserve the right to assess a labor fee for extraordinary cleanup or abuse of event space, and/or require an upfront security deposit for any event.
Can you accommodate guests with special dietary needs?
We absolutely can, but in order for us to provide the special foods for these guests, we will need to be notified in advance. Please communicate to us their specific needs – the more specific, the better. Pricing may vary, based on the products required to meet the dietary restriction(s).
Do you offer special rates for children?
Yes, there will be a 25% discount for children 6 to 12 years of age. There is no charge for children 5 and under, however, we need a count of how many children will be attending and their ages. These discounts apply for when children will be eating from the same buffet as the rest of the guests. Special plated meals for children (such as chicken fingers & fries) will be charged at $9.95 per meal. Higher rates may apply for other choices of kid food.
If at the end of our event there is leftover food, are we allowed to take it with us?
In compliance with standards set by the Board of Health, prepared leftover food is disposed of properly. This eliminates the concern of food-borne illness caused by improperly stored or transported food. The exception to this rule is your wedding cake.